TERMS & CONDITIONS

Kindly read the following terms and conditions carefully. Please note that by accessing or using the services provided by the website, whether automated or otherwise you, a registered user or guest user in terms of the eligibility criteria set out herein you (“User” and/or “you”) agree to be bound by these Terms and Conditions (“Terms”) and any additional terms and conditions are subject to the below mentioned Terms & Conditions. By subscribing to or using any of our services, you agree that you have read, understood and are bound by the terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the terms, you must not subscribe to or use our services.

KICA is operated under license by Labroo Clothing OPC Private Limited and having its registered office at 6 Green Avenue lane, Off Green avenue, Vasant Kunj, New Delhi 110070. Contact us at customercare@kicaactive.com.

The Website is operated by Labroo Clothing OPC Private Limited, a company incorporated under the laws of India having its registered office at 6 Green Avenue lane, Off Green Avenue, Vasant Kunj, New Delhi 110070. All references to Website in these Terms shall deem to refer to the aforesaid entity in inclusion of the online portal.

 This Website may also contains links to other websites, which are not operated by the Website, and the Website has no control over the linked sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the linked sites will be subject to the terms of use and service contained within each such site.

We reserve the right to change these Terms at any time. Such changes will be effective when posted on the Website and may, at the sole discretion of the Website be notified to the Users from time to time. Notwithstanding the foregoing, by continuing to use the Website after we post any such changes, you accept the Terms as modified.

Use of the Website is available only to such persons who can legally contract under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. shall not be eligible to use the Website.

Any minor desirous to use or transact on Website, is required to conduct such transaction through their legal guardian or parents.

The Website reserves the right to terminate any membership and / or refuse to provide access to the Website if it is brought to the Website’s notice or if it is discovered that the person accessing/using the Website is under the age of 18 years.

By accepting the Terms or using or transacting on the Website, the User irrevocably declares and undertakes that he/she is of legal age i.e. 18 years or older and capable of entering into a binding contract and such usage shall be deemed to form a contract between the Website and such User to the extent permissible under applicable laws.

Any person may access the Website and the Products either by registering to the Website or using the Website as a guest.

Once registered, you will receive a confirmation mail on your registered email addressregarding the password and account designation upon completing the Website's registration process.

User are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account.

User will notify KICA of any unauthorized use of their password or account or any other breach of security.

KICA cannot and will not be liable for any loss or damage arising from user’s failure to comply with the Terms and reasonably expected good practices in this regard.

 The following actions will be considered as misuse of the website, and are thus prohibited:

  • Transmission or distribution of technologically harmful data like virus, malicious software, trojan, etc.;
  • Posting or transmitting content that promotes obscenity, pedophilia, racism, bigotry, hatred or physical harm to any kind against any group or individual;
  • Transmission of junk mails, spam or chain letters;
  • Promoting illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Posting unsolicited promotional or advertising content;
  • Distributing or reproducing any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights in any way;
  • Promoting an illegal or unauthorised copy of another person's copyrighted work such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music file, providing or creating computer viruses;
  • Providing instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or posting video, photographs, or images of another person age 18 or older without his or her express written consent and permission or those of any minor (regardless of whether you have consent from the minor or his or her legal guardian).

 We hereby hold no liability to any sort of damage or harm caused to your software, data or computer device by downloading content from this website.

Once User place an order with KICA, you thus agree to abide by the following terms and conditions:

  • All the orders placed with us are subject to availability of the desired product.
  • Once an order is placed, an acknowledgement e-mail stating the confirmation of User’s order will be received by the User. Please note that this acknowledgement does not mean the acceptance of User’s order. User’s order is only accepted once the payment is received from your credit/debit card/account.
  • A standard authorization check is carried out on your payment card once your order is received by us. This is done solely to make sure that you have sufficient funds and thus user’s transaction can be carried out without any hindrance.
  • We make our best efforts to ensure that the product descriptions and set prices are accurate. However, error may occur. If it is discovered by us that the mentioned price at which you placed the order is incorrect, user will be informed by us at the earliest. You will be given the following two options –
    • User can reconfirm your order at the corrected new price;
    • If user does not wish to make the purchase any longer, you can cancel your order;

In case we are unable to contact you regarding the price change, your order will be considered as cancelled, and the debited amount will be refunded back to your respective account.

We offer you promotional discount codes that are applicable on the purchases made on this website. These discount codes can be applicable on all or certain specified products. Please note that use of only one discount code is permissible per order. You cannot use a discount code if an order is already placed.

Intellectual Property Rights (“IPR”) for the purpose of these Terms shall always mean and include copyrights whether registered or not, patents including rights of filing patents, trademarks, trade names, trade dresses, house marks, collective marks, associate marks and the right to register them, designs both industrial and layout, geographical indicators, moral rights, source code, technical data, broadcasting rights, displaying rights, distribution rights, selling rights, abridged rights, translating rights, reproducing rights, performing rights, communicating rights, adapting rights, circulating rights, protected rights, joint rights, reciprocating rights, infringement rights and further shall also include but not be limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code in relation to the Website.

 All IPR on the Website exclusively belong to either the Website or the third party sellers and suppliers, as the case may be. Under no circumstance shall any User infringe in any way such IPR of the Website, a third party supplier or Seller during or pursuant to its use of the Website for any purposes whatsoever.

Except as expressly provided herein, the User acknowledges and agrees that it shall not copy, republish, post, display, translate, transmit, reproduce or distribute or in any other way infringe any Intellectual Property Right through any medium without obtaining the necessary authorization from the Website or the thirty party owner of such Intellectual Property Right.

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to

  • Lack of authorization for any transaction/s, or
  • Exceeding the preset limit mutually agreed by User and between "Bank/s", or
  • Any payment issues arising out of the transaction, or
  • Decline of transaction for any other reason/s

 Notwithstanding anything contained herein, the Website reserves the right to conduct additional verification for security or other reasons if it is not satisfied with the creditability of the User.

 Every User hereby agrees to provide accurate information, such as credit/debit information for purchasing Products on the Website. Every User further warrants that he/she shall not use payment information or instrument that is not lawfully owned by the User. The Website shall not utilize or share with any third party unless required as per law, regulation or court order or in accordance with the terms of the Privacy Policy. The Website disclaims all liabilities arising out of loss of any information pertaining to the Confidentiality of the credit/debit card details or pre-paid instrument account. In addition to these Terms, the terms and conditions of the bank or other financial institution shall also be applicable to every User. The Website disclaims any liability arising out of declining of payment by such bank or financial institution.

 KICA hereby disclaims any guarantee of the accuracy in terms of finish and appearance of the final product as ordered by the user. The quality of any products, services, information, or other material purchased or obtained by you through the website may not meet your expectations.

User may provide links to our website homepage. However, it should not suggest our association with the User in any form or the other. Also, doing so must not bring any legal or reputation damage to our website.

 KICA shall not be responsible or liable for any special, incidental, indirect or consequential damages of any kind in connection with this Agreement, even if KICA has been informed in advance.

You agree to indemnify and hold KICA (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, including reasonable attorney’s fees, or arising out of or related to your breach of this T&C, or your violation of the rights of a third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfilment of any of your obligations under this End User Agreement or arising out of violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this T&C.

In case of requests for order cancellations, KICA reserves the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount.

We will not be able to cancel orders that have already been processed. For cancellation of orders that have been dispatched please refer to our Returns section below. KICA has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by KICA and accept KICA’s decision regarding the cancellation.

By impliedly or expressly accepting these Terms, you also accept and agree to be bound by KICA Policies (including but not limited to Privacy Policy available at their official website as amended from time to time. If you do not want to be bound by the Terms, User must not subscribe to or use our services. We encourage our users to read these Terms carefully while using the Website.

By subscribing to or using any of our services, User hereby agree to have read and understood all the privacy policies of the website.

Please note, the contents set out herein form an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and as amended from time to time. As such, this document does not require any physical or digital signatures and forms a valid and binding agreement between the Website and the User. These Terms are made available to the User pursuant to and in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules, regulations, privacy policy and Terms for access or usage of the Website.

In the event any dispute arises out of or in connection with the Terms herein, including the validity hereof, the parties hereto shall endeavour to settle such dispute amicably in the first instance.

In case of such failure of settling the dispute applicable within 15 (fifteen) days, the dispute shall be referred to a sole arbitrator, who shall be appointed by KICA. The arbitration proceedings shall be governed by the Indian Arbitration and Conciliation Act, 1996 and shall be held in New Delhi. The language of arbitration shall be English.

 This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Delhi.

 All Products ordered from the Website and successfully delivered to the User by the respective Seller may be returned to the Seller in accordance with the terms contained in the respective Seller policy.

 However no Products will be accepted by the Seller if (a) the Products have been damaged by the User (b) if there is a change in the quality, quantity or other characteristics of the Product (c) if as per the Seller the product returned is not the Product that was delivered (d) any other circumstances that the Website and/or the Seller may notify or deem appropriate from time to time.

 In case of returns:

  • Return/size exchange should be initiated within ____ days of order delivery.
  • The tags on the product should be intact.
  • The product should be unwashed, unused and in an undamaged condition.
  • The item needs to be returned along with the original packaging.

 Refund, if any, shall be made at the same issuing bank through which the Product was purchased. For cash on delivery transactions, the User has the option to receive the refund in any bank account via NEFT (for which the User shall have to share the bank details in writing) or, the refund will be credited to the wallet linked to his/her User account on the Website.

 For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made using the same payment mode

 The User acknowledges that the Website will not be liable for any damages, interests or claims etc. resulting from non-processing an order or any delay in processing an order which is beyond control of the Website.

 Unless otherwise specified, the material on kicaactive.com is presented solely for the purpose of sale India. KICA makes no representation of the materials that are appropriate or available for use in other locations/Countries other than India. Those who choose to access this site from other locations/Countries other than India shall do so on their own will and KICA shall not be responsible for supply of goods/refund for the goods ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.

 All Products purchased from the Website shall be delivered to the User _____________[Ma’am kindly provide the details as to mode of delivery. ]by kicaactive.com through a logistics partner or by the KICA themselves

 All deliveries where applicable shall be made on a best efforts basis, and while the Website will endeavor to deliver the Products on the dates intimated, the Website disclaims any claims or liabilities arising from any delay in this regard.

 In case of cash on delivery (“COD”) orders a nominal fee may be charged on all COD orders. The COD charge can be viewed at the time of placing the order and in all order related emails. This charge shall not be refunded if an item is returned or if the cancellation request is raised after the order is shipped.

 The logistics partner supported by kicaactive.com will make a maximum of three attempts to deliver your order. In case the User is not reachable or does not accept delivery of products in these attempts the respective KICA reserves the right to cancel the order(s) at its discretion.

 An estimated delivery time shall be displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location.

 Sometimes, delivery may take longer due to inter alia:

  • bad weather
  • flight delays
  • political disruptions
  • other unforeseen circumstances

The Website shall not be held responsible and will bear no liability in case of failure or delay of delivering the Products including any damage or loss caused to the Products.

Assignment: This Term shall not be assigned or otherwise transferred by the User. However the Website’s obligations under these Terms are freely assignable or otherwise transferable by the Website to any third parties without the requirement of seeking the Users prior consent.

Severability: If any provision of these Terms is void, or is so declared, such provision shall be severed. The Terms shall otherwise remain in full force and effect.

Waiver:  Any failure or delay by a party to enforce or exercise any provision of these Terms, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party's rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.

Relationship between the Parties: Nothing in these Terms shall constitute or be deemed to constitute a partnership, joint venture, agency or the like between the parties hereto or confer on any party any authority to bind the other party or to contract in the name of the other party or to incur any liability or obligation on behalf of the other party.

Force Majeure: If performance of any Service under these Terms by the Website is prevented, restricted, delayed or interfered with by reason of labor disputes, strikes, acts of God, floods, lightning, severe weather, shortages of materials, rationing, inducement of any virus, Trojan or other disruptive mechanisms, any event of hacking or illegal usage of the website, utility or communication failures, earthquakes, war, revolution, acts of terrorism, civil commotion, acts of public enemies, blockade, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government or any judicial authority or representative of any such government, or any other act whatsoever, whether similar or dissimilar to those referred to in this clause, which are beyond the reasonable control of the Website and could not have been prevented by reasonable precautions then the Website shall in to be excused and discharged from such performance to the extent of and during the period of such force majeure event, and such non-performance shall, in no manner whosoever, amount to a breach by the Website of its obligations herein.

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